Last Updated: 8 February 2025

At HCH Technologies, we are committed to ensuring that your orders are processed and delivered in a timely manner. Please review our shipping and delivery policy below.

1. Shipping Locations

  • We ship to addresses within India.
  • We do not ship to P.O. Boxes or military addresses.

2. Processing Time

  • Orders are typically processed within 1 business days after payment confirmation.
  • Processing times may vary during peak seasons or due to unforeseen circumstances.

3. Shipping Methods and Delivery Time

  • We offer standard and expedited shipping options.
  • Estimated delivery times:
    • Standard Shipping: 5 to 7 business days.
    • Expedited Shipping: 2 to 5 business days.
  • Delivery times may vary depending on location and shipping carrier delays.

4. Shipping Charges

  • Shipping costs are calculated at checkout based on the destination and shipping method chosen.
  • Free shipping may be available for orders above a certain value [if applicable] mentioned on the product page.

5. Order Tracking

  • Once your order has been shipped, you will receive a tracking number via email.
  • You can track your order using the provided tracking link.

6. Delayed or Lost Shipments

  • If your order is delayed beyond the estimated delivery time, please contact our support team.
  • We are not responsible for shipping delays caused by carriers, customs, or other unforeseen circumstances.
  • If your order is lost in transit, we will work with the carrier to resolve the issue.

7. Damaged or Incorrect Items

  • If you receive a damaged or incorrect item, please contact us within 3 days of delivery with supporting images and order details.
  • We will arrange for a replacement or refund based on the situation.

8. Contact Information For any shipping and delivery inquiries, please contact us at: HCH Technologies, Kuliapara, Balagarh, Hooghly, 712512, 9932528529, cc@hchtechnologies.com.

By placing an order on our website, you acknowledge and agree to this Shipping and Delivery Policy.