Last Updated: 8 February 2025
At HCH Technologies, we strive to provide the best quality electronic digital measuring instruments. However, if you need to cancel an order or request a refund, please review our policy below.
1. Order Cancellation
- You may cancel an order before it has been shipped by contacting our customer support.
- Once an order has been shipped, it cannot be cancelled.
- If the order is cancelled before shipping, a full refund will be processed within 7 business days.
2. Returns and Refunds
- We accept returns only for defective or damaged products.
- To initiate a return, contact our customer support within 7 days of receiving the product.
- The product must be returned in its original packaging with all accessories.
- Once we receive and inspect the product, we will notify you of the approval or rejection of your refund.
3. Refund Process
- If approved, refunds will be processed to the original payment method within 7 business days.
- Shipping costs are non-refundable unless the return is due to a defective or damaged product.
- If the return is rejected, the product will be sent back to you at your expense.
4. Non-Returnable Items
- Products that have been used, modified, or damaged due to improper handling are not eligible for return.
- Items purchased on clearance or promotional sales are non-refundable.
5. Contact Information For any cancellation or refund inquiries, please contact our support team at: HCH Technologies, Kuliapara, Balagarh, Hooghly, 712512, 9932528529, cc@hchtechnologies.com.
By making a purchase on our website, you acknowledge and agree to this Cancellation and Refund Policy.
